How Multilingual AI Can Transform Customer Experience in South Africa

Discover how multilingual AI is transforming customer experience in South Africa. From real-time translation to code-switching, see how AI helps brands connect, retain, and support customers in every language they speak.

Why Chatbots Aren't Enough: The Rise of Intelligent Assistants

Chatbots are no longer enough. Discover how Intelligent Assistants — powered by AI, multilingual support, and real problem-solving — are transforming customer experience for South African enterprises.

SA Company Uses AI to Break the Language Barrier

Helm's unique approach to AI allows them to automate customer communication in any of South Africa’s 11 official spoken languages.

MoneyUp Chat by Capitec aims to improve SA's financial literacy

WhatsApp solution developed for SA's largest retail bank aims to increase access to relevant financial education.

Humans and AI – exploring the cycle of complementary coexistence

Human input is crucial in order to allow technology to evolve. So, who are the real people who engage with AI, and how does their involvement shape its evolution?