Helm wins:

CX
Solutions
Provider

of the Year for
Middle East and Africa

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Africa’s CX Innovation Experts

AI-Powered Chat for South African Business

Introducing Helm Gen™

Generative AI for business.

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Transforming the DStv Customer Experience through AI-powered chat.

An intelligent WhatsApp assistant that understands DStv’s users to provide a simple, centralised and scalable self-service solution – now available in 4 of SA's 11 spoken languages.

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Explore our latest thoughts and announcements.

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SA Company Uses AI to Break the Language Barrier

Helm's unique approach to AI allows them to automate customer communication in any of South Africa’s 11 official spoken languages.

Helm wins CX Solutions Provider of the Year - Middle East and Africa

Technology Innovation Awards celebrates Helm for cutting edge Customer Experience solutions

For two decades, we’ve designed and built intelligent products and services that have reached over half a billion users across multiple markets, channels and languages.

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Helm Product Suite

Our suite of AI-powered products uses Intelligent Automation to build solutions capable of handling multiple tasks without the need for human intervention.

Experience Design

We design holistic digital experiences using a human-centered, evidence-driven approach to deliver shared value for both our clients and their customers.