Agentic AI: Are We Building Castles on Quicksand?
Artificial Intelligence is in a strange spot. With the explosion of AI tools and applications, we find ourselves teetering between two inseparable yet intertwined paths – the promise of extraordinary capability, and the peril of unmitigated risk.
How Multilingual AI Can Transform Customer Experience in South Africa
Discover how multilingual AI is transforming customer experience in South Africa. From real-time translation to code-switching, see how AI helps brands connect, retain, and support customers in every language they speak.
Why Chatbots Aren't Enough: The Rise of Intelligent Assistants
Chatbots are no longer enough. Discover how Intelligent Assistants — powered by AI, multilingual support, and real problem-solving — are transforming customer experience for South African enterprises.
SA Company Uses AI to Break the Language Barrier
Helm's unique approach to AI allows them to automate customer communication in any of South Africa’s 11 official spoken languages.