AI Is Shaping The Future Of Banking With Smarter Systems
Discover how South African banks are embracing AI to improve fraud detection, customer experience, compliance, and operational efficiency. Learn why forward-thinking leaders are adopting AI with intent.
Five Ways AI Is Revolutionising Customer Experience in South Africa
Discover how AI is reshaping customer experience in South Africa - from intelligent self-service to predictive support and automation. Learn how Helm helps businesses deliver faster, smarter CX at scale.
Helm wins for AI and automation at the Business Excellence Awards
Proudly South African and globally recognised, Helm wins top honours for AI-powered customer experience and marketing automation at the 2025 Business Excellence Awards
Leading with Courage and Conviction to Shape the Future of CX
At Helm.africa, customer experience (CX) is driven by values-led leadership. Jeané van Greunen shares how courage, integrity, and human connection shape CX strategies that deliver measurable impact across global markets.
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